Return smartnumbers

This topic describes how to:

 

  1. Select the CSP tab in the Numbering system.

    CSPs tab

  2. Login with your username and password in the Registered CSPs login box. The 'Dashboard' page will display.

    CSP Dashboard

  1. Select the smartnumbers tab. The 'Buy smartnumber' page will display.

    Buy smartnumber page

  1. Select the Return smartnumber tab. The 'Return smartnumber application' page will display.

    Return smartnumber application page

  1. Select a Number selection type option — either Exact number or Range.

Exact number

  1. Type the number in the Number box.

  2. Select the applicable prefix (13, 1300, 1800 or All) from the Prefix dropdown menu.

Range

  1. Type the start of the number range in the Number from box and the end of the number range in the Number to box.

  2. Select the applicable prefix (13, 1300, 1800 or All) from the Prefix dropdown menu.

  1. Click Search. The search results will display.

    Return search results

Note: If multiple rows are displayed, click on Next to navigate through them. You can also change the number of rows displayed per page to 25, 50 or 100. You can also sort by column headers.

Note: You can click Clear to redo your search.

  1. Click on Return in the Action column of a specific smartnumber to return. The number is added to the cart as a Return.

    Return cart

Note: If a number has been receiving nuisance calls, select Return: nuisance call from its Return dropdown menu.

Note: To add all numbers in the search results to the cart as a Return, click on Return all.

Note: To remove all numbers in the cart, click on Empty cart. To remove a specific number from the cart, click on X next to the number.

  1. Click on Next. The 'Return smartnumber application review' page will display.

    Return smartnumber application review page

  2. Review your Return smartnumbers.

Note: If you need to alter details, click on Back and make changes as required.

  1. You are required to read and accept the terms and conditions under Acknowledgements by ticking the checkbox.

  2. Click Submit. The 'Return smartnumber application confirmation' page will display.

    Return smartnumber application confirmation page

The selected smartnumbers are now returned.